Frequently Asked Questions

Who is eligible to receive a $100 rebate from Signia?

If you purchased any pair of Signia 7x or 5x performance level BTE (Behind-the-Ear) or ITE (In-the-Ear) style hearing aids listed below between the eligible offer dates of the promotion, you are eligible for a $100 rebate from Signia.

Are my hearing aids purchased outside of the US qualified for the rebate?

No, hearing aids must be bought domestically and/or registered in the United States to qualify for the rebate.

How can I receive my $100 rebate from Signia?

You can receive your mail-in rebate by registering your purchase online at signia.rebateaccess.com and submitting the required documentation to the address on the online registration rebate form or by uploading the required documentation at signia.rebateaccess.com. Image requirements and restrictions will be noted.

What documentation is required to receive the $100 rebate from Signia?

To receive the $100 rebate, you must submit your online registration form, the original or a legible photocopy of the sales receipt, invoice or purchase agreement showing the eligible product(s) purchased, the serial numbers from each hearing aid (left hearing aid and right hearing aid), and the rebate code you received via email from.

What products qualify for the $100 rebate?

All eligible Signia 7x or 5x performance level products qualify for this offer. Please click on 'Click here to request your $100 rebate' for a complete list of eligible products for the promotion.

What hearing aid information must I provide to receive the $100 rebate?

At time of online registration, you will be prompted to provide the serial numbers for each hearing aid (left side and right side hearing aid) and the name and address of your hearing care provider. Also, please don't forget to upload or mail a copy of the sales receipt, invoice or purchase agreement as well as the rebate code provided via email.

Where can I find the hearing aid serial numbers?

You can find the hearing aid serial numbers on your receipt or directly on your hearing instruments. For our custom products, they are on the side of the instruments. For our BTE products, they are located inside the battery door. Both the serial number from the left and right hearing aid is required.

Some examples:

Example 1 Example 2 Example 3

Where do I locate my rebate code?

Your rebate code is located in the email you received upon registering your email address here. The rebate code is a 10-character alpha-numeric code and this rebate code is required to receive the rebate.

What do I do if I don't have a rebate code?

If you did not register your email address with Signia to receive a special rebate code to receive the $100 rebate, click on "Get My Rebate Code" on the home page or click here and you will be directed to where you can register your email address and receive the rebate code required to receive this $100 rebate.

Where can I check the status of my rebate?

You can check the status of your rebate online at signia.rebateaccess.com. You can check the status of your rebate by entering your name and address or your Tracking ID.

How long does it take to receive my $100 rebate?

If the rebate is approved and all requirements were met, a check will be mailed no earlier than 90 days after the purchase date to ensure ownership.

I have lost my sales receipt or invoice. What do I do?

If you have lost your sales receipt, please visit your hearing aid provider for a copy of your receipt, invoice or purchase agreement. Legible photocopies of the sales receipt, invoice or purchase agreement is acceptable.

What is a postmark date?

The postmark date is the day the Post Office processes your envelope. Mail is not processed on Sundays. You will not qualify for the rebate if it is not postmarked by the date specified on the rebate form.

My rebate is expired. If I send it in late, can I still receive the rebate?

Rebates have specific valid date ranges for when a product must be purchased and postmarked. If your purchase was made outside of the qualifying date range or your request was postmarked after the last postmark date stated on the rebate form, you will not be eligible for the rebate.

Can multiple people in my household receive the same rebate?

Yes, multiple people in one household can receive the exact same rebate as another person if the limit is "per customer". If the promotion has a limit of "per household", only one person in the household can receive the rebate. Please visit signia.rebateaccess.com to confirm the limit for a particular promotion.

I checked the status of my rebate and it says I'm invalid. What does that mean?

If your rebate has an invalid status, it may be due to several reasons such as missing information or proofs of purchase, incorrect purchase date or postmark date. You will receive a non-compliance notification explaining the reason why your submission is invalid.

Do I have to provide an email address?

An email address is not required to receive your rebate. However, it does provide us with a way to communicate with you regarding the status of your rebate. Email addresses are always kept confidential.

Why do I have to register my rebate request online?

By registering for your rebate online, you will ensure accurate and timely processing of your rebate. However, any required proofs of purchase must still be mailed or uploaded to signia.rebateaccess.com in order to properly validate your claim.